The good professionals are already employed somewhere, doing the exact role you are trying to fill. Reaching them is a different motion.
// The premise
The bench
The kind of professionals we place.
Click any face for the full profile — experience, daily stack, working-call notes, year-one base.
“One hundred percent retention across the assigned book, eight years running. The work is consistency. Eight years of consistency.”
Diana · Senior Account Lead · Lima
“Single-thread accountability beats every tool I have ever tried. The PM who owns the timeline is the PM who hits it.”
Marcela · Senior Account Lead · Bogotá
“Reviews anchored on data, not sentiment. Pull the model, surface the risk, walk the client through the number. Nobody leaves the room confused.”
Camila · Senior CSM · Medellín
Most owners hire for the conversation. The job is keeping the account healthy enough that the client never has to ask.
// Senior Customer Success · Medellín
“Trilingual delivery — EN, ES, PT — means one professional covers what most agencies split across two. The handoffs are the cost.”
Ingrid · Senior Account Lead · Bogotá
“Cleared sales targets by fifteen percent across three years while owning success on the same book. Retention and expansion live in one conversation.”
Nicolas · Senior CSM · Medellín
We recruit every professional the way we hire for our own team — same search, same scorecard, same care.
// How we run a search
“Coach to performance, not policy. The cadence that holds SLA and compliance without a separate QA seat.”
Jose · Senior PM · Bogotá
“One calendar across social, email, and content. One rhythm. The book stays in sync because one professional runs it.”
Laura · Senior PM · Medellín
Compensation anchors to the local senior tier. The rate is a fact, not a sales line.
// On how we anchor offers
“Built her own review-prep flow — pulls account history, drafts the narrative, flags retention risk before the call.”
Diana · Senior Account Lead · Lima