Vela talent profile

Ingrid M.

Senior Account Lead · Trilingual
Bogotá, Colombia · GMT−5 · full EST overlap
7yrs// Agency exp
L2// AI rubric
$3,200/mo// Monthly base
Owns the client-facing seat across UK, Canadian, European, and LATAM accounts — runs documentation, compliance, and stakeholder cadence end-to-end.
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// Sourced via referral · search 26-AVetted on a working call · February 2026Currently employed · referenceable on a working call
  • Bogotá
// Based inBogotá, ColombiaGMT−5 · full EST overlap.
Experience

Seven years of client work.

  1. // 2018 – present · 7 yrs

    Cross-region client book

    Senior Account Manager / Client Success Lead

    Bogotá · Remote · UK / CA / EU / LATAM accounts

    • Owns the client-facing seat across UK, Canadian, European, and LATAM accounts — runs documentation, compliance, and stakeholder cadence end-to-end.
    • Trilingual delivery (EN / ES / PT) means one professional covers what most agencies split across two.
    • Recognized internally for keeping operational handoffs consistent across time zones — fewer dropped balls between client-facing and delivery sides.
    • Doubles as marketing-ops support: campaign tracking, CRM hygiene, lightweight reporting.

// Education & languages

  • B.A. International Business, 2017.
  • Spanish (native) · English (C1) · Portuguese (B2).

// Tools

// Ops
  • Microsoft Teams
  • Google Meet
  • Google Drive
  • Google Workspace
// Reporting
  • Microsoft Excel
  • Microsoft Power BI
  • Microsoft Dynamics 365
// AI Stack
  • ChatGPT
  • Claude
Next step

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// A real professional from our network. We can't guarantee her specifically — we place comparable caliber on every search.Medellín · Miami · New York