Hire a creative agency CSM in Latin America.

Vela headhunts currently-employed creative agency CSMs in Latin America for US creative agencies, screens them on live agency work, and recruits the way we hire for our own team. Every search starts with people who already have the job, not the ones between them.

Start a searchHow a search runs
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia

What this hire actually owns.

Creative agency owners looking for a CSM who owns account health, client trust, renewal risk, and weekly communication.

Own

Owns account health and renewal risk across briefs, feedback rounds, production timelines, approvals, and launch handoffs.

Translate

Turns creative delivery movement, client notes, and internal movement into clear next actions.

Protect

Keeps the founder out of recurring status cleanup without hiding account risk.

Deposit$1,000refundable · credits to the fee
Shortlist21dthree vetted professionals · first profile day 7
Fee20%of first-year base
Replacement90dno re-fee

Why this seat is hard to fill.

Creative agency accounts create pressure around creative approvals, production timelines, client feedback, scope drift, and campaign launch dates. Vela searches for professionals who understand briefs, feedback rounds, production timelines, approvals, and launch handoffs, not generic remote hires who need the agency model explained from scratch.

How we reach them.

  • Every search starts with the creative agency CSMs who are in the seat right now, in Medellín, Bogotá, Buenos Aires, and Mexico City. Renewals hold because of them, and their employer knows the number.
  • We reach them by warm intro, prior-network referral, and a researched personal email. Never a job post, never a recruiter blast.
  • Eight active searches a month, so the outreach stays personal enough that someone with a job reads it.

How we check them.

  • A live working call around an account showing early churn signals and declining client confidence.
  • Tool familiarity across Figma, Notion, Asana, Frame.io, Google Drive, plus the project and communication surfaces the agency already uses.
  • The same scorecard and reference checks we run on our own hires. We put forward only people we would hire ourselves.

Want the hire trained to run AI in the seat? We offer that as a separate, optional bootcamp — priced on its own, never bundled into the placement fee.

We say no more often than we say yes.

  • Your creative agency needs someone who owns retention, not another disconnected handoff.
  • Clients need clearer communication around creative delivery movement.
  • You want a currently-employed professional headhunted from real agency context.
  • You need an inbox-only support rep.
  • You want the cheapest available remote hire.
  • You expect a job post to reach the same professionals Vela headhunts.

Compare the seat before you choose the market.

Compare nearshore hiring options.

See the full comparison library.

Offshore vs nearshore agency talent.

When overlap and ownership change the answer.

Philippines vs Latin America.

Choose by seat shape, not country stereotype.

What they said after we placed them.

Curated from companies who hired through Vela and professionals we placed. Their words, not ours.

“HireTalent gave us exactly what we needed. They found someone with all the qualifications we were looking for, and Andres has been a really strong addition to our team.”

ph · lat · vela
E
Elijah P.
Real Estate Company

Your next creative agency csm already has a job.

First profile target: day 7. Three vetted professionals in 21 days. 90-day replacement, no re-fee.

Start a searchRead the FAQ