Hire a client success manager in Latin America.

Vela headhunts currently-employed client success managers in Latin America for US digital agencies, recruited the way we hire for our own team. The search is built for professionals already working inside agencies, not the active job-board pool.

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Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia

The professional owns the parts that break retention.

Agencies looking for a client success manager in Latin America who can own communication and retention.

Own

Owns recurring client-success communication and account-health visibility.

Translate

Keeps clients clear on what changed, what is blocked, and what happens next.

Protect

Turns risk signals into internal action before renewal pressure spikes.

Shortlist21dthree vetted professionals
First profile7dtarget on senior search
Replacement90dno re-fee
Deposit$1,000refundable · credits to fee

Built for agency work, not generic remote hiring.

Client success for agencies sits where account management, delivery reality, and renewal risk meet.

  • A client-success call exercise around a stalled account and frustrated stakeholder.
  • Written recap test for client-ready specificity.
  • Agency-context screen around delivery, reporting, and retention dynamics.
  • Client-success summaries from calls, notes, and reporting movement.
  • Early-warning account-health notes for delivery and leadership.
  • Follow-up drafts that turn concern into clear next steps.

Want the hire trained to run AI in the seat? We offer that as a separate, optional bootcamp — priced on its own, never bundled into the placement fee.

We say no more often than yes.

  • You need stronger retention ownership.
  • Client expectations are drifting between meetings.
  • You want a professional recruited the way you would hire for your own team.
  • You need a helpdesk role.
  • You want to separate client communication from account outcomes.
  • You need a public job listing, not a headhunt.

Compare the seat before you choose the market.

Compare nearshore hiring options.

See the full comparison library.

Offshore vs nearshore agency talent.

When overlap and ownership change the answer.

Philippines vs Latin America.

Choose by seat shape, not country stereotype.

What they said after we placed them.

Curated from companies who hired through Vela and professionals we placed. Their words, not ours.

“HireTalent gave us exactly what we needed. They found someone with all the qualifications we were looking for, and Andres has been a really strong addition to our team.”

ph · lat · vela
E
Elijah P.
Real Estate Company

Your next client success manager is already working at another agency.

First profile target: day 7. Three vetted professionals in 21 days. 90-day replacement, no re-fee.

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