Hire a client services manager in Latin America.

Vela headhunts currently-employed client services managers in Latin America for US digital agencies, recruited the way we hire for our own team. The search is built for professionals already working inside agencies, not the active job-board pool.

Start a SearchHow Vela Works
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia

The professional owns the parts that break retention.

Agencies looking for a client services manager who can stabilize communication, delivery rhythm, and account expectations.

Own

Owns client-service rhythm across meetings, follow-up, and internal accountability.

Translate

Keeps expectations visible before ambiguity becomes frustration.

Protect

Coordinates delivery movement without becoming a passive message router.

Shortlist21dthree vetted professionals
First profile7dtarget on senior search
Replacement90dno re-fee
Deposit$1,000refundable · credits to fee

Built for agency work, not generic remote hiring.

Client services breaks when delivery teams, account leads, and clients each carry a different version of the work.

  • A client-services scenario with scope drift, delayed work, and unclear owner names.
  • Written follow-up and internal handoff screen.
  • Reference checks with people who managed the professional inside an agency.
  • Client-service updates from call transcripts and project movement.
  • Internal handoff briefs that keep delivery aligned with client expectations.
  • Recurring-service SOPs for meetings, updates, and risk checks.

Want the hire trained to run AI in the seat? We offer that as a separate, optional bootcamp — priced on its own, never bundled into the placement fee.

We say no more often than yes.

  • Your client service layer needs senior agency judgment.
  • The work is too client-facing for a coordinator.
  • You need someone who can hold rhythm across multiple accounts.
  • You need a receptionist or inbox-only role.
  • You want a generic outsourcing provider.
  • You are not ready to expose the professional to clients.

Compare the seat before you choose the market.

Compare nearshore hiring options.

See the full comparison library.

Offshore vs nearshore agency talent.

When overlap and ownership change the answer.

Philippines vs Latin America.

Choose by seat shape, not country stereotype.

What they said after we placed them.

Curated from companies who hired through Vela and professionals we placed. Their words, not ours.

“HireTalent gave us exactly what we needed. They found someone with all the qualifications we were looking for, and Andres has been a really strong addition to our team.”

ph · lat · vela
E
Elijah P.
Real Estate Company

Your next client services manager is already working at another agency.

First profile target: day 7. Three vetted professionals in 21 days. 90-day replacement, no re-fee.

Book Intake CallRead FAQ