Hire an agency operations manager in Latin America.

Vela headhunts currently-employed agency operations managers in Latin America for US digital agencies, then runs 4 live 1-on-1 AI instructor sessions after placement. The search is built for operators already working inside agencies, not the active job-board pool.

Start a SearchHow Vela Works
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
The seat

The operator owns the parts that break retention.

Agencies looking for an operations manager in Latin America who understands client delivery, reporting, and agency margin.

// 01

Own

Owns operating cadence across delivery, reporting, meetings, and process documentation.

// 02

Translate

Finds workflow gaps that cost margin or create client risk.

// 03

Protect

Keeps systems practical enough for busy agency teams to use.

// Shortlist21dthree vetted operators
// First profile7dtarget on senior search
// Replacement90dno re-fee
// AI onboarding4live 1-on-1 AI instructor sessions
Agency context

Built for agency work, not generic remote hiring.

Agency operations has to improve how work moves without turning the company into a process museum.

Working-call vetting
  • An agency-operations diagnostic around missed handoffs and manual reporting.
  • Tool screen across project management, documentation, automation, and reporting systems.
  • AI workflow test for producing a practical process map from messy inputs.
AI month one
  • Workflow audits that find repeated manual work.
  • Automation briefs for reporting, task routing, and account-health flags.
  • SOPs that document the operator's own improvements back to the team.

Every placement includes 4 live 1-on-1 AI instructor sessions in the first four weeks post-placement.

Fit check

We say no more often than yes.

// For
  • You need operations that touch client work directly.
  • Manual reporting and handoffs are costing senior time.
  • You want one operator to improve the system while doing the work.
// Not for
  • You need a fractional COO.
  • You want an operations consultant without a placement.
  • You are not ready to change how the team works.
Start a search

Your next agency operations manager is already working at another agency.

First profile target: day 7. Three vetted operators in 21 days. 90-day replacement, no re-fee.

Book Intake CallRead FAQ