Hire a nearshore operations manager for marketing agencies in Latin America.

Owns the operating rhythm across project boards, reporting prep, handoffs, and recurring client workflows. Turns repeated delivery friction into documented process and owner names. Keeps operations close enough to accounts that process changes protect retention, not just internal neatness.

A live working call around a workflow audit with scattered task boards, repeated reporting cleanup, and unclear handoffs between account and delivery. A written screen for client-ready clarity: facts, owners, dates, and the next action. Reference checks with the people who actually managed them, run the same way we check references for our own team. Every professional we introduce already uses AI in their daily work.

Every search starts with the operations managers who are in the seat right now, in Medellín, Bogotá, Buenos Aires, and Mexico City. Once the work moves cleanly, whoever made it move is the hardest person in the building to replace. We reach them by warm intro, prior-network referral, and a researched personal email. Never a job post, never a recruiter blast.

The first vetted profile arrives around day 7, and three vetted candidates by day 21. Harder seats can take longer at the same fee, and we say so early.

20% of your hire’s year-one base salary, charged when they start. A $1,000 deposit starts the search and is credited to the fee. Every placement comes with a 90-day replacement at no charge.