Hire a senior account manager in Latin America.

Vela headhunts currently-employed senior account managers in Latin America for US digital agencies, then runs 4 live 1-on-1 AI instructor sessions after placement. The search is built for operators already working inside agencies, not the active job-board pool.

Start a SearchHow Vela Works
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
The seat

The operator owns the parts that break retention.

Agencies looking for senior account ownership from Latin America, with enough judgment to protect client relationships.

// 01

Own

Owns senior-level client communication, account health, and escalation management.

// 02

Translate

Keeps scope and expectations clear when results or delivery are under pressure.

// 03

Protect

Turns client conversations into internal operating priorities.

// Shortlist21dthree vetted operators
// First profile7dtarget on senior search
// Replacement90dno re-fee
// AI onboarding4live 1-on-1 AI instructor sessions
Agency context

Built for agency work, not generic remote hiring.

The senior account manager is the operator who can carry difficult client communication without pulling the founder into every moment.

Working-call vetting
  • A senior client-escalation exercise with imperfect results and scope tension.
  • Written executive recap for founder-level visibility.
  • Agency-context check around churn, upsell, renewal, and delivery reality.
AI month one
  • Account-health summaries from calls, notes, and performance movement.
  • Escalation briefs that separate facts, client emotion, and next decisions.
  • Renewal preparation notes tied to account outcomes and delivery proof.

Every placement includes 4 live 1-on-1 AI instructor sessions in the first four weeks post-placement.

Fit check

We say no more often than yes.

// For
  • Your accounts need senior communication without another US hire.
  • The founder is still the escalation path for too many clients.
  • You need someone who can hold trust while the team fixes the work.
// Not for
  • You need an entry-level account coordinator.
  • You want a script-following support rep.
  • You are not prepared to pay for senior judgment.
Start a search

Your next senior account manager is already working at another agency.

First profile target: day 7. Three vetted operators in 21 days. 90-day replacement, no re-fee.

Book Intake CallRead FAQ