Hire a nearshore account manager from Latin America.

Vela headhunts currently-employed nearshore account managers in Latin America for US digital agencies, then runs 4 live 1-on-1 AI instructor sessions after placement. The search is built for operators already working inside agencies, not the active job-board pool.

Start a SearchHow Vela Works
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
The seat

The operator owns the parts that break retention.

Agency owners looking for a nearshore account manager who can own client communication, scope, follow-up, and account health.

// 01

Own

Owns recurring client communication, meeting follow-up, and account-health visibility.

// 02

Translate

Uses US working-hour overlap for live client calls and same-day escalation.

// 03

Protect

Connects delivery movement to scope, retention, and next actions.

// Deposit$499refundable under Vela terms
// Shortlist21dthree vetted operators
// Fee20%of year-one base salary
// AI onboarding4live 1-on-1 AI instructor sessions
Agency context

Built for agency work, not generic remote hiring.

A nearshore account manager has to do more than cover calls in a convenient timezone. The seat needs agency judgment, clear writing, and enough delivery context to protect trust when results or timelines are under pressure.

Working-call vetting
  • A simulated client update with scope pressure, mixed results, and incomplete internal notes.
  • Written follow-up screen for recap quality, owner names, dates, and tone.
  • Agency-context check around retainers, renewals, reporting, and churn signals.
AI month one
  • Client follow-up drafts from call transcripts, reporting movement, and project notes.
  • Account-health summaries that show risks before they become cancellation threats.
  • Internal handoff briefs that keep delivery and client success aligned.

Every placement includes 4 live 1-on-1 AI instructor sessions in the first four weeks post-placement.

Fit check

We say no more often than yes.

// For
  • Your founder or strategist still owns too many client relationships.
  • You need account ownership in close timezone overlap.
  • You want agency-trained professionals, not generic support coverage.
// Not for
  • You need an inbox-only support rep.
  • You want the cheapest remote account coverage.
  • You are unwilling to hand over client communication.
Further reading

Compare the seat before you choose the market.

// 01

Compare nearshore hiring options.

See the full comparison library.

// 02

Offshore vs nearshore agency talent.

When overlap and ownership change the answer.

// 03

Philippines vs Latin America.

Choose by seat shape, not country stereotype.

Start a search

Your next nearshore account manager is already working at another agency.

First profile target: day 7. Three vetted operators in 21 days. 90-day replacement, no re-fee.

Book Intake CallRead FAQ