Replace an offshore VA with a LATAM agency operator.

Vela headhunts currently-employed LATAM agency operators in Latin America for US agencies that have outgrown assistant-level coverage, then runs 4 live 1-on-1 AI instructor sessions after placement. The search is built for operators already working inside agencies, not the active job-board pool.

Start a SearchHow Vela Works
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
The seat

The operator owns the parts that break retention.

Agency owners who started with offshore assistant support and now need a senior operator for client communication, delivery, or account health.

// 01

Own

Owns client-visible follow-up instead of waiting for a US lead to write the real message.

// 02

Translate

Turns delivery movement, client notes, and account risk into next actions during the US working day.

// 03

Protect

Reduces founder management load by carrying agency context, not just assigned tasks.

// Deposit$499refundable under Vela terms
// Shortlist21dthree vetted operators
// Fee20%of year-one base salary
// AI onboarding4live 1-on-1 AI instructor sessions
Agency context

Built for agency work, not generic remote hiring.

Virtual assistants can help with scheduling, inbox cleanup, notes, and checklist follow-up. The seat changes when the agency needs someone to own clients, projects, reporting, and same-day decisions.

Working-call vetting
  • A live working-call exercise around a client update, unclear task ownership, and a missed follow-up.
  • Written communication screen for client-ready tone, facts, and next steps.
  • Agency-context check across retainers, reporting rhythm, delivery handoffs, and scope pressure.
AI month one
  • Client-follow-up drafts from notes, tasks, and reporting context.
  • Account-health summaries that separate admin work from real operating risk.
  • Workflow docs for recurring communication, reporting prep, and handoffs.

Every placement includes 4 live 1-on-1 AI instructor sessions in the first four weeks post-placement.

Fit check

We say no more often than yes.

// For
  • Your assistant is helpful but the founder still owns every important decision.
  • Client communication needs more judgment than scheduling and note cleanup.
  • You want a direct senior placement in Latin America, not a managed staffing layer.
// Not for
  • You only need admin support.
  • A US lead will continue writing every client-facing update.
  • You are optimizing only for the lowest monthly cost.
Further reading

Compare the seat before you choose the market.

// 01

Virtual assistant vs agency operator.

Where the role stops being admin.

// 02

Philippines vs LATAM virtual assistants.

How to choose by seat shape.

// 03

Offshore staffing vs LATAM operators.

When the agency needs ownership.

Start a search

Your next latam agency operator is already working at another agency.

First profile target: day 7. Three vetted operators in 21 days. 90-day replacement, no re-fee.

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