Hire an agency account manager in Latin America.

Vela headhunts currently-employed agency account managers in Latin America for US digital agencies, then runs 4 live 1-on-1 AI instructor sessions after placement. The search is built for operators already working inside agencies, not the active job-board pool.

Start a SearchHow Vela Works
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
The seat

The operator owns the parts that break retention.

Agency owners looking for a client-facing operator who can protect retention, scope, and weekly account rhythm.

// 01

Own

Runs recurring client communication, meeting follow-up, and account-health visibility.

// 02

Translate

Protects scope without turning every client conversation into an escalation.

// 03

Protect

Keeps delivery, reporting, and relationship context in one operating rhythm.

// Deposit$499refundable under Vela terms
// Shortlist21dthree vetted operators
// Fee20%of year-one base salary
// AI onboarding4live 1-on-1 AI instructor sessions
Agency context

Built for agency work, not generic remote hiring.

Digital agencies where client communication is too senior to hand to a coordinator and too constant to keep on the founder.

Working-call vetting
  • A simulated client call with scope pressure, weak results, and a missing internal update.
  • Written follow-up quality: clear recap, next actions, owner names, and no filler.
  • Agency-context check: understanding retainers, churn risk, upsell timing, and channel constraints.
AI month one
  • Follow-up emails from call notes, channel metrics, and client concerns.
  • Account-health summaries that show risks before they become cancellation threats.
  • Internal handoff briefs that keep delivery and client success aligned.

Every placement includes 4 live 1-on-1 AI instructor sessions in the first four weeks post-placement.

Fit check

We say no more often than yes.

// For
  • Your best clients need senior communication, not more dashboard access.
  • Account ownership currently lives with the founder or delivery lead.
  • You want a headhunted operator who already understands agency client pressure.
// Not for
  • You need a generic customer-support rep.
  • You want an active job-board pool.
  • You are unwilling to pay local senior-market compensation.
Start a search

Your next agency account manager is already working at another agency.

First profile target: day 7. Three vetted operators in 21 days. 90-day replacement, no re-fee.

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