Hire an ecommerce marketing agency CSM in Latin America.

Vela headhunts currently-employed ecommerce marketing agency CSMs in Latin America for US digital agencies, screens them on live agency work, and recruits the way we hire for our own team. The search is built for professionals already working inside agencies, not the active job-board pool.

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Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia
Diana C.
Diana C.
Strategy · LATAM growth · ChatGPT-native
Lima, Peru
Marcela P.
Marcela P.
Enterprise retention · CRM · Salesforce
Bogotá, Colombia
Camila V.
Camila V.
QBRs · Power BI · HubSpot
Medellín, Colombia
Nicolas R.
Nicolas R.
SaaS lifecycle · renewals · Salesforce
Medellín, Colombia
Ingrid M.
Ingrid M.
Trilingual · UK/EU/CA · multilingual ops
Bogotá, Colombia
Jose A.
Jose A.
Operations · KPI delivery · escalations
Bogotá, Colombia
Laura B.
Laura B.
Editorial · campaigns · Looker Studio
Medellín, Colombia

The professional owns the parts that break retention.

Ecommerce Marketing Agency owners looking for a CSM who owns account health, client trust, renewal risk, and weekly communication.

Own

Owns retention ownership across promo calendars, lifecycle campaigns, paid launches, reporting, and account updates.

Translate

Turns revenue and retention movement, client notes, and internal movement into clear next actions.

Protect

Keeps the founder out of recurring status cleanup without hiding account risk.

Shortlist21dthree vetted professionals
First profile7dtarget on senior search
Replacement90dno re-fee
Deposit$1,000refundable · credits to fee

Built for agency work, not generic remote hiring.

Ecommerce Marketing Agency accounts create pressure around promo calendars, inventory constraints, creative testing, retention, paid acquisition, and revenue reporting. Vela searches for professionals who understand promo calendars, lifecycle campaigns, paid launches, reporting, and account updates, not generic remote hires who need the agency model explained from scratch.

  • A live working-call exercise around an account showing early churn signals and declining client confidence.
  • Tool familiarity across Shopify, Klaviyo, Meta Ads, Triple Whale, GA4, plus the project and communication surfaces the agency already uses.
  • Prompt judgment: turning messy account context into client-ready output without inventing facts.
  • Account-health summaries from call notes, task movement, and reporting context.
  • Weekly summaries that connect revenue and retention movement to what the team shipped and what happens next.
  • Documented workflow improvements the team can reuse after handoffs.

Want the hire trained to run AI in the seat? We offer that as a separate, optional bootcamp — priced on its own, never bundled into the placement fee.

We say no more often than yes.

  • Your ecommerce marketing agency needs retention ownership, not another disconnected handoff.
  • Clients need clearer communication around revenue and retention movement.
  • You want a currently-employed professional headhunted from real agency context.
  • You need an inbox-only support role.
  • You want the cheapest available remote hire.
  • You expect a job post to reach the same professionals Vela headhunts.

Compare the seat before you choose the market.

Compare nearshore hiring options.

See the full comparison library.

Offshore vs nearshore agency talent.

When overlap and ownership change the answer.

Philippines vs Latin America.

Choose by seat shape, not country stereotype.

What they said after we placed them.

Curated from companies who hired through Vela and professionals we placed. Their words, not ours.

“HireTalent gave us exactly what we needed. They found someone with all the qualifications we were looking for, and Andres has been a really strong addition to our team.”

ph · lat · vela
E
Elijah P.
Real Estate Company

Your next ecommerce marketing agency csm is already working at another agency.

First profile target: day 7. Three vetted professionals in 21 days. 90-day replacement, no re-fee.

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